Please contact us first so we can confirm whether a return is needed and provide the right address and shipping instructions for your order. You can use website chat, our Contact Us form, the “Need help” button in your order details to submit a support ticket, or email service@nameandkin.com. The sender address on the parcel and office addresses elsewhere on our website are not necessarily return locations. Do not post an item to an unconfirmed address.
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Use website chat, our Contact Us form, the "Need help" button in your order details to submit a ticket, or email service@nameandkin.com. Include your order number and checkout email if available. Our team works Monday to Friday and normally replies within 24 business hours.
