Contact us immediately so we can check whether production has started. You can use website chat, our Contact Us form, the “Need help” button in your order details to submit a support ticket, or email service@nameandkin.com. Include the name submitted and the exact correction. If the item was made correctly to the details you entered, it is not normally eligible for a free replacement or change-of-mind return. If the mistake was ours, we will review an appropriate remedy under our Return & Refund Policy.
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Use website chat, our Contact Us form, the "Need help" button in your order details to submit a ticket, or email service@nameandkin.com. Include your order number and checkout email if available. Our team works Monday to Friday and normally replies within 24 business hours.
